P3DV5 - Constant crash while flying.

Any issues, problems or troubleshooting topics related to the Prepar3D client application.
Brunotx
Posts: 29
Joined: Thu Apr 02, 2015 4:46 pm

Re: P3DV5 - Constant crash while flying.

Post by Brunotx »

Both P3D4.5 HF3 and P3D5
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: P3DV5 - Constant crash while flying.

Post by Martyson »

Brunotx wrote: Sat Apr 18, 2020 7:58 pm Both P3D4.5 HF3 and P3D5
The debugging steps may find the problem:
viewtopic.php?f=6312&t=123246
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
Brunotx
Posts: 29
Joined: Thu Apr 02, 2015 4:46 pm

Re: P3DV5 - Constant crash while flying.

Post by Brunotx »

Full PC format, HF3 install.

Only W10, P3D 4.5HF3 + ORBX Global -> Same problem....
Brunotx
Posts: 29
Joined: Thu Apr 02, 2015 4:46 pm

Re: P3DV5 - Constant crash while flying.

Post by Brunotx »

Goof evening!

After a lot of testing and work.....

I can reproduce this CTD on demand....

On P3D5 and P3D4.5 HF3.

After two followed PC format and clean P3D5 and P3D4.5 HF3 install I have the same problem on both sims.

StackHash_2264 problem.

The problem only happens when Orbx addons are installed (in this case Orbx Global is enough to CTD).

Regards.
ChriKa79
Posts: 5
Joined: Tue Apr 21, 2020 8:47 pm

Re: P3DV5 - Constant crash while flying.

Post by ChriKa79 »

Good evening,

I have the same problems. CTD wihle flying in the PNW from ORBX. I can reproduce the CTD when departing from 3W5 an fly westbound to WA56. CTD in the middle of both airports.

I am flying on an I7 3770k with Geforce 1070 (latest drivers) and 16 GB of RAM. VRAM usage around 2.5 of 6.7 GB. I never had such problems with P3D V4.

Would be nice if that severe problem could be solved.

Thanks and best regards from Germany
Christian
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Martyson
Posts: 15188
Joined: Sun Mar 25, 2012 11:08 am

Re: P3DV5 - Constant crash while flying.

Post by Martyson »

ChriKa79 wrote: Tue Apr 21, 2020 8:53 pm Good evening,

I have the same problems. CTD wihle flying in the PNW from ORBX. I can reproduce the CTD when departing from 3W5 an fly westbound to WA56. CTD in the middle of both airports.

I am flying on an I7 3770k with Geforce 1070 (latest drivers) and 16 GB of RAM. VRAM usage around 2.5 of 6.7 GB. I never had such problems with P3D V4.

Would be nice if that severe problem could be solved.

Thanks and best regards from Germany
Christian
If you have flight plan waypoints (route) and cruise altitude I could try a flight in a default P3D aircraft without Orbx or any other Add-ons installed and see what happens

Where in your route does the crash occur?
Best Regards,
Vaughan Martell PP-ASEL (KDTW)
ChriKa79
Posts: 5
Joined: Tue Apr 21, 2020 8:47 pm

Re: P3DV5 - Constant crash while flying.

Post by ChriKa79 »

Martyson wrote: Tue Apr 21, 2020 9:33 pm
ChriKa79 wrote: Tue Apr 21, 2020 8:53 pm Good evening,

I have the same problems. CTD wihle flying in the PNW from ORBX. I can reproduce the CTD when departing from 3W5 an fly westbound to WA56. CTD in the middle of both airports.

I am flying on an I7 3770k with Geforce 1070 (latest drivers) and 16 GB of RAM. VRAM usage around 2.5 of 6.7 GB. I never had such problems with P3D V4.

Would be nice if that severe problem could be solved.

Thanks and best regards from Germany
Christian
If you have flight plan waypoints (route) and cruise altitude I could try a flight in a default P3D aircraft without Orbx or any other Add-ons installed and see what happens

Where in your route does the crash occur?

Good morning,

I can not give you the exact position as this varies a little from time to time. I suppose the CTD ist related to ORBX regions. I will deinstall the PNW region and airports and will fly the same route again. Keep you updated.

Best regards
Christian
mryan75
Posts: 21
Joined: Thu Feb 15, 2018 10:47 pm

Re: P3DV5 - Constant crash while flying.

Post by mryan75 »

My crash happened with a completely vanilla install. No addons whatsoever.
ChriKa79
Posts: 5
Joined: Tue Apr 21, 2020 8:47 pm

Re: P3DV5 - Constant crash while flying.

Post by ChriKa79 »

Good evening,

as promised here my testing results.

1. Flying from 3W5 to WA56. Once again CTD between both airports (position: N41* 31.38 W121* 57.93)

2. Uninstalling 3W5 an WA56. No crash, I could fly with no problems.

3. Reinstall 3W5 and WA56 again. Graphic Setting medium (VRAm usage under 2 GB), Flight without CTD but extreme stutters in the same area as the CTD.

4. Setting graphics to high. CTD in the same area.

It seems as if some CTD occur in the edge area of ORBX airport sceneries.

Hope you find those information useful.

Best regards
Christian
ChriKa79
Posts: 5
Joined: Tue Apr 21, 2020 8:47 pm

Re: P3DV5 - Constant crash while flying.

Post by ChriKa79 »

Good evening,

I'm still having that problem. Meanwhile I tried switching off HT and got the latest Nvidia driver. CTD at the same position The error message told me something about "the process written could not be carried out".

Well, I pray for the hotfix.

Best regards
Christian
RVxSpeed
Posts: 51
Joined: Fri Oct 16, 2015 5:14 am

Re: P3DV5 - Constant crash while flying.

Post by RVxSpeed »

I am also having this issue. This is maybe after the hotfix update.

Addons used:
PMDG 747
ORBX Global Base+Africa LC
Active Sky P3D
CptJackSparrow
Posts: 2
Joined: Sat Jul 18, 2020 1:06 pm

Re: P3DV5 - Constant crash while flying.

Post by CptJackSparrow »

Same here, random crash. Also noticed a performance drop recently.
Fault bucket 1170376146879863274, type 5
Event Name: BEX64
Response: Not available
Cab Id: 0

Problem signature:
P1: Prepar3D.exe
P2: 4.5.14.34698
P3: 5e94b5c2
P4: StackHash_ac46
P5: 0.0.0.0
P6: 00000000
P7: PCH_F6_FROM_ntdll+0x000000000009B8E4
P8: c0000005
P9: 0000000000000008
P10:
EllipticCurve
Posts: 151
Joined: Mon Jun 12, 2017 6:14 pm

Re: P3DV5 - Constant crash while flying.

Post by EllipticCurve »

Code: Select all

c0000005
Learn this code...MEMORY ACCESS VIOLATION.

A program is doing something bad with memory it does not own.
All comments and opinions are my own.
Aleksander_B
Posts: 17
Joined: Sat Sep 16, 2017 12:10 pm

Re: P3DV5 - Constant crash while flying.

Post by Aleksander_B »

Was this problem ever solved. Or was a reinstall the answer?
My sim is crashing while flying as well and eventviewer is reporting kernel32.dll is the faulting module. :-/

Im using v5 with Win10.

Faulting application name: Prepar3D.exe, version: 5.1.12.26829, time stamp: 0x5fb44f72
Faulting module name: KERNEL32.DLL, version: 10.0.19041.928, time stamp: 0x61e69688
Exception code: 0xc0000005
Fault offset: 0x00000000000263db
Faulting process id: 0x5a94
Faulting application start time: 0x01d758a762a6e3a4
Faulting application path: D:\Prepar3D v5\Prepar3D.exe
Faulting module path: C:\WINDOWS\System32\KERNEL32.DLL
Report Id: 377359b9-2534-4750-95bd-274768d3f09a
Faulting package full name:
Faulting package-relative application ID:
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JorgenSA
Posts: 6010
Joined: Sun Mar 11, 2018 7:17 am
Location: 5 NM ENE of EDXF

Re: P3DV5 - Constant crash while flying.

Post by JorgenSA »

See this:

Exception code: 0xc0000005

Explanation in the post just before yours. You most likely have an incompatible add-on.

Jorgen
System: i5-12600K@4.9 GHz, ASUS ROG STRIX Z690-I motherboard, 32 GB 4800 MHz DDR5 RAM, Gainward RTX 3060 w/ 12 GB DDR6 VRAM, Windows 10 Pro.

All views and opinions expressed here are entirely my own. I am not a Lockheed-Martin employee.
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