Hello, Are both monitors plugged into the same GPU? Are they both assigned in Options->Graphics to the correct GPU(s)? If those aren't the causes, you may want to try the general debugging steps here: http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be ca...

Hello RozzAviation, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to re...

Hello,

I believe you may be looking for GetEntityIdByObjectId() (or GetObjectIdByEntityId()) which can be found here:

https://www.prepar3d.com/SDKv4/sdk/pdk_ ... 6a41e91f21

Regards,
Brady

Hello liderpz,

You must first uninstall Prepar3D before installing the update.

Regards,
Brady

Hello seaking3, Have you tried checking the md5 checksums to ensure they match those listed on our downloads page? You can review this post for more detailed information on downloading/checking the checksums: www.prepar3d.com/forum/viewtopic.php?f=6313&t=126465 Make sure you are running the inst...

Hello,

Did you complete all of step 5 in the general debugging steps? The behavior sounds like an add-on got into a bad state.

Regards,
Brady

Hello,

Unfortunately it sounds like you may need to re-install Prepar3D.

Regards,
Brady

Hello roycoombes, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reac...

Hello sonnyboy38,

Yes, but don't forget to uninstall the old client before installing the new one.

Regards,
Brady

Hello Damien,

The system requirements can be found here: https://prepar3d.com/system-requirements/

Regards,
Brady

Hello maltesefalcon1969, Can you go to Help->About while Prepar3D is running, and let us know the version number? If that version number matches the version you downloaded, you may want to try the general debugging steps here: http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the ve...

Hello,

The latest downloadable version is already the hotfixed version.

Regards,
Brady

Hello,

Does this thread help?
http://www.prepar3d.com/forum/viewtopic ... 2&t=128394

Regards,
Brady

Hello JoshS99, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want to reach o...

Hello TheFlightSimmer89, To have us assist you further, could you please review this topic and let us know the results from following the troubleshooting steps? http://www.prepar3d.com/forum/viewtopic.php?f=6312&t=123246 If the issue is determined to be caused by an add-on, you will likely want ...